The life of inmates inside the prison is tough and challenging, but the inmate communications services helps in ways more than one to take their stress away. The inmate communication services ensure that the prisoners and detainees get to talk to their friends and relatives at a nominal cost. One of the pioneering inmate communication companies in today’s date in the United States is Securus Technologies, which is headquartered in Dallas, Texas. The company has a highly advanced and futuristic technology center in Dallas, Texas, where the company is researching and developing new technologies to modernize the incarceration experience.
Securus Technologies has a huge workforce of close to two thousand employees, out of which one thousand are dedicated to customer service alone. The company has won many awards for its customer service, including the Gold Stevie Award that honors excellence in the corporate sector. The company presently serves over a million and a half prisoners across the United States and Canada, a figure that is expected to rise in the days to come. It is particularly because the company is expecting a turnaround in their business structure under the leadership of its CEO, Rick Smith. He has been planning to take the company’s services across the nation and in overseas market as well.
Securus Technologies believes in providing excellent customer service and winning the hearts of the customers with quality. It is what the law enforcement officers have written about in their letters to the company, which were recently published partially by Securus Technologies through press release. In the letters to the company, law enforcement officers described in details how the products and services of Securus Technologies are helpful in catching the culprits and preventing crime. As one of the senior law enforcement officers in my division, I can say that Securus Technologies is helping in ways more than one to equip law enforcement agencies with modern technology.